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  1. Crocodile Wear
  2. Shipping
  3. Route Protection

Route Protection

  • Is Route a licensed insurance company?
  • Does Route+ cover stolen items?
  • How do I file a claim for my lost, stolen or damaged order?
  • What are Route’s terms and conditions?
  • What do I get when I insure my order with Route+?
  • What if my order is damaged?
  • What if my order never arrives or is stolen?
  • Where is my order?
  • When do I file a claim?
  • What if my package gets lost, and Route replaces it by ordering another new product for me, and then that package gets lost. Does Route cover that too?
  • Doesn’t Crocodilewear already cover lost or stolen packages through their customer service?
  • How do I file a claim?
  • Download the Route App (FREE)
  • What are Route & Route+?
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