Route offers a few options to improve the experience of shopping with Crocodilewear. Your order history and additional free shipment tracking are two great additions that you will surely enjoy with Route!
Route+ Shipping Insurance is a low cost, optional add-on for your Crocodilewear orders, with 100% coverage for customers who want that extra level of assurance and protection from lost, damaged or stolen packages. At only 98¢ for orders under $100, or 1.5% of the total for orders over $100, the cost is minimal for that peace-of-mind.
When you purchase Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. You can deselect Route+ at checkout if you do not wish to add package protection. Route will either reorder your product for you or will refund the actual cost you paid for your item(s), excluding taxes and shipping.
If you elect to not purchase Route+ insurance, you will still have all the benefits of Route and access to insurance from the United States Postal Service (USPS) or United Parcel Service (UPS) in the event the package is lost or damaged in shipment. Crocodilewear does not insure packages for loss, theft or damage during the shipping process. Claims must be filed by you directly with the courier (USPS, UPS, FEDEX, DHL and others)
IF YOU CHOOSE TO NOT PURCHASE ROUTE+ PACKAGE PROTECTION, YOU WILL NEED TO DE-SELECT THIS TOGGLE AT CHECKOUT.